Our goods come with guarantees that cannot be excluded under the New Zealand Consumer Law.
Below is our official residential warranty coverage breakdown by product category:
| Category |
Warranty |
Details (From Date of Purchase) |
| Tapware |
5 / 3 / 1 Years |
5 Yrs: General use
3 Yrs: Replacement cartridge
1 Yr: Surface finish / parts (hoses, heads, sensors)
|
| Kitchen Sink (Granite ACA) |
10 / 1 Years |
10 Yrs: General use (Granite body)
1 Yr: Surface faults / replacement parts
|
| Toilet Suites (ACA) |
10 / 3 / 1 Years |
10 Yrs: Ceramic general use
3 Yrs: Inlet & outlet valves
1 Yr: Seat covers, hinges, surface finish
|
| Vanities (Cabinet & Top) |
5 / 1 Years |
5 Yrs: General use
1 Yr: Replacement parts
|
| Kitchen Sink (Stainless Steel) |
5 / 1 Years |
5 Yrs: General use
1 Yr: Surface faults / replacement parts
|
| Showers & Enclosures |
5 / 1 Years |
5 Yrs: Glass & hardware general use
1 Yr: Finishes & parts (Hose: 1 Yr)
|
| Bathtubs & Basins |
5 / 1 Years |
5 Yrs: Bath shell / basin general use
1 Yr: Finishes & replacement parts
|
| LED Mirrors & Accessories |
1 ~ 5 Years |
LED Mirrors: 1 Yr parts & finish
Accessories / Grates: 5 Yrs general, 1 Yr finish
|