Place your order
Shop online and complete checkout as normal. Select Warehouse Pickup when available.
Auckland + Christchurch Showroom & Free Pickup
Click. Collect. Enjoy.
Free Warehouse Pickup
Order online and collect from NZHomeware in Auckland or Christchurch. Fast, simple and convenient.
Please wait until you receive your Pickup Slip before visiting.
A printed Pickup Slip is required for collection. We’re unable to release orders without it.
Auckland Pickup
No booking requiredFollow these 4 simple steps to collect your order from our Auckland locations.
Receive your Pickup Slip
We’ll email your Pickup Slip once your order is ready for collection.
In-stock items can be ready as fast as the same day.Print your Pickup Slip
Print a copy before arriving. A printed copy is required for collection.
Collect & inspect
Bring your printed Pickup Slip, collect your order and inspect all items before leaving.
Typical preparation times
In-stock items: same day–2 business days
Vanities & selected larger items: usually 3–7 business days
Please wait for your Pickup Slip before visiting, even if the item is shown as in stock.
Auckland Locations
NZHomeware Auckland
Showroom, local stock and warehouse pickup
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Showroom 9 Patiki Road
Avondale, Auckland 1026 -
Pickup Warehouse 608A Rosebank Road
Avondale, Auckland 1026 -
Opening Hours Monday–Friday: 9:00am–5:00pm
Saturday: 9:30am–3:00pm - Phone 09 820 0899
- Email sales@nzhomeware.co.nz
Christchurch Pickup
Booking requiredFollow these 4 simple steps to collect your order from our Christchurch locations.
Place your order
Shop online and complete your purchase as normal.
Arrange your pickup time
Contact our team to arrange your preferred collection date and time.
Receive & print Pickup Slip
We’ll email your Pickup Slip after your collection is confirmed and your order is ready.
Collect, inspect & sign
Bring your printed Pickup Slip, inspect your items and sign to confirm collection.
Pickup Warehouse
Christchurch Pickup Warehouse
Pre-arranged order collection
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Address 4 Sonter Road
Wigram, Christchurch 8042
New Zealand - Pickup Booking required before visiting
- Collection Document Printed Pickup Slip required
- Arrange Pickup Contact our team to arrange your preferred collection date and time.
- Email Support sales@nzhomeware.co.nz
Before You Leave
Check your order before transport
Open and inspect all items
Check your items at the warehouse to make sure everything is correct and in good condition.
Report visible damage before signing
If you notice visible damage, let our team know before signing your collection confirmation.
Secure products properly
Bring a suitable vehicle and appropriate protection such as blankets or straps for safe transport.
Warehouse Pickup FAQ
Frequently Asked Questions
What is a Pickup Slip?
A Pickup Slip is the collection document we email once your order is ready. It confirms that the order has been prepared and can be released by our warehouse team. A printed copy is required.
When will I receive my Pickup Slip?
Auckland in-stock items can be ready as fast as the same day and are generally prepared within 1–2 business days. Vanities and selected larger items may require additional preparation and can take around 3–7 business days. Christchurch Pickup Slips are sent once your arranged collection has been confirmed and your order is ready.
Can I collect after receiving my order confirmation?
No. Your order confirmation only confirms that we have received your order. Please wait for a separate Pickup Slip confirming that your order is ready for collection.
Do I need to book a pickup time?
Auckland: No booking is required. Please wait until you receive your Pickup Slip before visiting.
Christchurch: Yes. Please arrange your pickup time with our team before visiting the warehouse.
Can I use a photo or screenshot of my Pickup Slip?
No. A printed Pickup Slip is required because the warehouse uses the paper copy for collection and signing.
Can someone collect my order on my behalf?
Yes. They must bring the printed Pickup Slip and will need to inspect and sign for the goods on your behalf.
Can I collect part of my order early?
If your order contains items with different preparation times, please contact our team before visiting to confirm whether a partial collection can be arranged.
Ready to Shop?
Shop online and choose Warehouse Pickup at checkout
Collect from NZHomeware in Auckland or Christchurch.
